Refund policy
Return Policy
Returning your rental is easy and worry-free. Minor wear is expected and covered. If something gets stained, snagged, or stretched, we understand — kids will be kids. In the rare case of major damage or loss, standard fees may apply, but we always lead with fairness. All items should be dropped off at the shipping location by noon on the first business day following the 7-day rental period. If they are not returned on time, there will be a $10 per day late fee added to the card on file.
Payment Policy
All rental orders must be paid in full at the time of booking. We accept all major credit cards and offer secure checkout. Prices are inclusive of garment care and shipping, so there are no surprise fees. All items must be dropped off at the shipping location by noon on the first business day following the 7-day rental period. If they are not returned on time, a $10 per day late fee will be added to the card on file.
Additional standard fees may be applied for major damage, lost, or unreturnable items. See the Standard Fee section for more details.
Standard Fees
- Late Fee: $10 per day, which will be capped at the full retail value of the item
- Major Damage Fee: 50% of the retail value
- Lost or Unreturnable Items: Full retail value
Cancelation Policy
Cancel or modify your reservation up to 72 hours before your ship date for a full credit. After that, we’ll do our best to work with you.
