We Make It Easy to Dress Up and Stress Less
Here’s everything you need to know to rent confidently, celebrate the moment, and keep your days (and closets) light.
Cleaning Policies
Each piece is professionally cleaned and sanitized using non-toxic, hypoallergenic solutions that are gentle on the skin. Items are inspected before every rental to ensure they’re spotless, soft, and ready for the next family. Our outfits arrive photo-ready and adventure-approved. We don’t recommend washing before wearing.
When it’s time to return your rental, just place the items back in the prepaid mailer provided and drop them off at the shipping location by noon on the first business day following the 7-day rental period. We take care of the laundry, so you can go back to making memories.
Return Policies
Returning your rental is easy and worry-free. Minor wear is expected and covered. If something gets stained, snagged, or stretched, we understand — kids will be kids. In the rare case of major damage or loss, standard fees may apply, but we always lead with fairness. All items should be dropped off at the shipping location by noon on the first business day following the 7-day rental period. If they are not returned on time, there will be a $10 per day late fee added to the card on file.
Standard Fees
- Late Fee: $10 per day, which will be capped at the full retail value of the item
- Major Damage Fee: 50% of the retail value
- Lost or Unreturnable Items: Full retail value
Cancelation Policy
Cancel or modify your reservation up to 48 hours before your ship date for a full credit. After that, we’ll do our best to work with you.
Shipping Policies
We offer flat-rate shipping within the U.S. for all rentals. Orders ship out 5-7 days before your event date to ensure timely arrival. The rental period is measured as 7 days from the chosen event date. A prepaid return label is always included in your reusable package. We currently do not ship internationally.
Last-minute magic is possible, just check sizing and shipping times at checkout. We’ll do our best to make it happen! Please note that delivery dates are not guaranteed with rush shipping, especially during the holiday season. Additional rush shipping fees may apply.
Payment Policies
All rental orders must be paid in full at the time of booking. We accept all major credit cards and offer secure checkout. Prices are inclusive of garment care and shipping, so there are no surprise fees. All items must be dropped off at the shipping location by noon on the first business day following the 7-day rental period. If they are not returned on time, a $10 per day late fee will be added to the card on file.
Additional standard fees may be applied for major damage, lost, or unreturnable items. See the Standard Fee section for more details.
Sizing Information
Each brand may size a bit differently, so we recommend checking the product description for details. If you're between sizes or unsure, it’s best to size up. Need help? Contact us at help@avalonlittles.com for a sizing recommendation based on your child’s age, height, and typical fit.
Purchase Options
Some styles are available for purchase once they’re retired from rental. These pieces are gently used, professionally cleaned, and offered at discounted rates. Email us help@avalonlittles.com to inquire about availability or to be notified when your favorite piece is up for grabs.
Love a look too much to part with it? Contact us at help@avalonlittles.com within 48 hours of your return date to check current availability. We’ll confirm the garment’s condition and provide a purchase price. Once payment is received, the piece is officially yours to enjoy as long as you like!
Pricing:
- Lightly Worn Condition: ~50% of the original retail price
- Gently Loved Condition: ~30% of the original retail price
(Pricing includes the garment’s history of love and adventures!)
Exclusions:
- Not all items may be available for purchase. Reserved, limited edition, or high-demand styles may need to remain in our rental collection.
- Items already marked for retirement will be offered on a first-come, first-served basis.
Frequently Asked Questions
How do returns work?
Returns are super simple. Every order comes with a prepaid return bag and label. Just place the items inside, seal the bag, and drop them off at the shipping location by noon on the first business day following the 7-day rental period. That’s it! We handle the rest.
Do I need to wash the clothes before returning them?
No need! Each piece is professionally cleaned and sanitized using non-toxic, hypoallergenic solutions that are gentle on the skin. Items are inspected before every rental to ensure they’re spotless, soft, and ready for the next family’s adventure.
What if something gets stained or damaged?
We know that kids are messy, and we plan for it. Minor stains or wear and tear are expected and fully covered. If an item is significantly damaged or goes missing, a standard replacement fee may apply. We’ll always be fair and transparent.
Do I need a subscription?
Not at all. Avalon Littles lets you rent what you want, when you want it. No membership or subscription required.
Why rent instead of buy?
Because kids grow quickly and celebrations are short-lived. Renting is a smarter, more sustainable option. You get access to premium pieces without paying full retail price, and without the clutter afterward.
Where do you ship?
We currently ship within the United States. Every rental includes free standard shipping and a prepaid return label for added convenience. We currently do not ship internationally.
How far in advance should I book?
We recommend reserving your look 2-3 weeks before your event. If you’re running behind, contact us at help@avalonlittles.com and we’ll do our best to help with a last-minute rental.
What if I need my outfit in a rush?
Last-minute magic is possible, just check sizing and shipping times at checkout. We’ll do our best to make it happen! Please note that delivery dates are not guaranteed with rush shipping, especially during the holiday season. Additional rush shipping fees may apply.
Can I purchase an outfit I love?
Yes! We occasionally sell gently used items once they’re retired from our rental collection. Contact us at help@avalonlittles.com to ask about availability or to be added to our “Retired Looks” list.
What if I need more than one outfit?
You’re welcome to rent multiple items. Whether you need a backup, sibling set, or outfit change, you can add as many rentals to your cart as you'd like.
How do I choose the right size?
Each product listing includes brand-specific sizing guidance. Since sizing can vary, we suggest sizing up when in doubt. You can also reach out for personalized help. We’re happy to make recommendations based on your child’s age, height, and fit preferences.
Do you offer gift cards?
Not yet, but they’re coming soon! In the meantime, reach out to create a custom rental credit or experience for a loved one.
Can I reach out with questions?
Absolutely. We’re here to help. Email us anytime at help@avalonlittles.com or send us a message on Instagram @avalonlittles.
